FAQ
We’ve popped together answers to your most common questions to help you get the best out of your Kernel and Spice experience. Whether you’re curious about our popcorn flavors, need tips on popping the perfect batch, or have questions about shipping and subscriptions, you’ll find everything you need right here. If you don’t see your question, feel free to reach out—we’re here to help!
We handcraft small batches using premium, non-GMO popcorn kernels and globally inspired seasonings. Each flavor is carefully balanced for depth, freshness, and a little culinary adventure in every bite.
Orders typically ship within 2–5 business days. Transit time depends on your location, but most orders within the U.S. arrive in 5–8 business days after shipping. You’ll receive a tracking number as soon as your package is on its way.
We occasionally offer local pickup at markets and events—check our social media for announcements! Currently, all standard orders are shipped.
Because our popcorn is a food product, we can’t accept returns. However, if your order arrives damaged or you’re not satisfied, please contact us within 7 days of delivery, and we’ll make it right with a replacement or refund.
Many of our flavors are naturally gluten-free and/or vegan. Look for the dietary icons on each product page, or check the ingredient list for details.
Never. Our seasonings are made from real herbs, spices, and natural ingredients—no artificial colors, flavors, or preservatives.
Keep the popcorn kernels and spices in their original packaging at room temperature, away from direct sunlight. For the best flavor and crunch, enjoy within 2-4 weeks of delivery.
For large events or corporate orders, we can develop unique flavor blends to match your theme or brand. Minimums apply—get in touch to explore the possibilities.
Yes! Whether it’s for a wedding, corporate gift, or party favors, we can customize quantities, packaging, and even flavors. Contact us for a quote.